App support
Something not working as expected? Bug reports, feature questions, and general app help.
support@mentalisapp.comSupport
How can we help?
Find the right channel below — a real person reads every message, and we usually reply within two business days.
Important notice: Mentalis provides general wellness and self-regulation tools. It is not a medical device and does not provide diagnosis, treatment, therapy, or clinical care. If you are in immediate danger or experiencing a medical emergency, please contact your local emergency services.
Account support
Help with sign-in, email verification, profile settings, or managing your data.
support@mentalisapp.comPrivacy requests
Questions about your data, access requests, or anything in our Privacy Policy.
support@mentalisapp.comBilling & subscriptions
Premium plans are billed by your device’s app store — you can manage or cancel there anytime. For anything unclear, we’re happy to help.
support@mentalisapp.comProtection & permissions
Questions about the optional focus-protection features and the accessibility permission they use — what it does, and what it never does.
Read Security & TrustQuick actions
The three most common requests.
Company & business inquiries: admin@mentalisapp.com
Account deletion requests: support@mentalisapp.com